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5 Things to Look for in a Digital Assistants

By |April 11th, 2022|Articles|

Nowadays, most people are accustomed to relying on digital assistants on smartphones in their personal lives. They turn to entertainment, [...]

Improve Employee Experience using AARI

By |April 4th, 2022|Articles|

Various applications are present to make it easier for customers to access the desired service. The applications present can automate [...]

How Can Slow Decision-Making Affect Companies?

By |March 28th, 2022|Articles|

The number of decisions that companies have to make in business processes will increase dramatically as uncertain competition and market [...]

Enterprise Analytics Solution: The Right Analytics Solution for Companies

By |March 21st, 2022|Articles|

Data has become an important thing these days. Data is considered one of their development sources for many companies because [...]

Data Visibility: Unignorable Analytics Key for Your Company

By |March 14th, 2022|Articles|

The importance of visibility as a key for the business analytics process cannot be overstated. With proper visibility, companies can [...]

Challenges of Using Applications Integration

By |March 7th, 2022|Articles|

Systems and applications integration is one of the things that must be considered in today's company IT architecture. Most companies [...]

Tips for Choosing an ESB Platform

By |February 28th, 2022|Articles|

Companies are very careful when determining proper strategies to advance their business. Determining the right strategies depends on the expected [...]

Simplifying Application Integration Process With Enterprise Service Bus

By |February 14th, 2022|Articles|

The development of information technology has been growing rapidly for the past few years. To deal with this development, your [...]

Myths and Facts about Using Omnichannel for Customer Experience

By |February 14th, 2022|Articles|

Customer experience is one thing that makes a difference for companies in serving customers. The existing digital transformation continues to [...]

3 Tips to Boost Contact Center Performance During Pandemic Crisis

By |February 7th, 2022|Articles|

A company has many interactions with customers at a time, especially through its contact center. Due to social distancing regulations [...]