5 Things to Look for in a Digital Assistants
Nowadays, most people are accustomed to relying on digital assistants on smartphones in their personal lives. They turn to entertainment, [...]
Improve Employee Experience using AARI
Various applications are present to make it easier for customers to access the desired service. The applications present can automate [...]
How Can Slow Decision-Making Affect Companies?
The number of decisions that companies have to make in business processes will increase dramatically as uncertain competition and market [...]
Enterprise Analytics Solution: The Right Analytics Solution for Companies
Data has become an important thing these days. Data is considered one of their development sources for many companies because [...]
Data Visibility: Unignorable Analytics Key for Your Company
The importance of visibility as a key for the business analytics process cannot be overstated. With proper visibility, companies can [...]
Challenges of Using Applications Integration
Systems and applications integration is one of the things that must be considered in today's company IT architecture. Most companies [...]
Tips for Choosing an ESB Platform
Companies are very careful when determining proper strategies to advance their business. Determining the right strategies depends on the expected [...]
Simplifying Application Integration Process With Enterprise Service Bus
The development of information technology has been growing rapidly for the past few years. To deal with this development, your [...]
Myths and Facts about Using Omnichannel for Customer Experience
Customer experience is one thing that makes a difference for companies in serving customers. The existing digital transformation continues to [...]
3 Tips to Boost Contact Center Performance During Pandemic Crisis
A company has many interactions with customers at a time, especially through its contact center. Due to social distancing regulations [...]