Real-time Analytics and Its Benefits for Businesses
Having an agile business culture and dynamic capabilities that help companies to adapt quickly is vital in order to be [...]
What is Data Center: Definition and Its Functions
Nowadays, most of companies have shifted to digital workplace. This transition has been accelerated because of the pandemic, which requires [...]
5 Major Big Data Challenges and Ways to Solve Them
Amounts of data are being generated by companies in every second. It comes from business transactions, customer, business partners, and [...]
Data Analytics and Data Science: What are the Differences?
An infinite amount of data are created every single day, and it is going to grow from there. Within a [...]
Omnichannel and Multichannel: What are the Differences and Which are Better?
Many people may look at omnichannel and multichannel and assume that they mean the same thing and strategy. Sometimes, it [...]
Benefits of Moving to a Cloud Contact Center
During Covid-19 pandemic, all consumers have started to engage with brands that provides digital services. Knowing that consumers habits are [...]
The Growing Trends to Simplify API Development
Technology is growing fast and consistently keeping up with the change of users’ needs to do their activities better. The [...]
The Right Solution to Optimize Contact Center Performance during the Covid-19 Pandemic
The world is still facing the Covid-19 pandemic challenges, and it seems that we are still far from the end [...]
5 Factors to Consider before Choosing Big Data Analytics Solutions
“Data is a new gold” means that data becomes the most valuable assets for modern companies. Companies with strong data-driven [...]
The Advantages of Cloud-Based Big Data Analytics Solutions
Each day, companies are creating an incredible amount of data. Modern companies are always competing to find the right way [...]