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Myths and Facts about Using Omnichannel for Customer Experience

By |February 14th, 2022|Articles|

Customer experience is one thing that makes a difference for companies in serving customers. The existing digital transformation continues to [...]

3 Tips to Boost Contact Center Performance During Pandemic Crisis

By |February 7th, 2022|Articles|

A company has many interactions with customers at a time, especially through its contact center. Due to social distancing regulations [...]

Implement Omnichannel in Contact Center to Improve Customer Experience

By |January 31st, 2022|Articles|

The transformation to digital services is currently needed to maximize the company's business processes. Technological developments offer a variety of [...]