Blog and News

21 April 2022

PhinCon was Awarded Top Honors in the 2022 Genesys APAC Virtual Partner Conference

On April 20, 2022, Genesys, a partner of PhinCon, celebrates the 2022 APAC virtual partner conference. Genesys APAC Partner Conference 2022 is an event organized by Genesys to appreciate its partners in advancing and improving the customer experience (CX) and delivering superior business value for customers across the region. This year’s title for the Genesys APAC Partner Conference 2022 is “Together We Are # Unstoppable.”

There are several partnership excellences awards during the 2022 Genesys APAC Partner Conference as a form of Genesys’ appreciation for partners around the world. These awards were presented to the partners for their continued drive towards excellence, commitment to CX, and growth of the Experience-as-a-Service market. Genesys appreciates the performance of its partners around the world. One of the existing awards is Partner of the Year. This year, PhinCon has been awarded SEA Partner of the Year to represent South East Asia, presenting outstanding performance and performance.

PhinCon has been Genesys’ business partner since 2017. PhinCon demonstrated its fast-rising performance as Genesys’ business partner throughout almost 5 years of partnership. The SEA Partner of the Year award from Genesys is a living testament to PhinCon’s team of experts’ dedication to offering creative solutions to clients using Genesys’ technology solutions.

During its 2022 Genesys APAC Partner Conference, in addition to giving awards to all business partners worldwide, Genesys also held workshops such as talk shows with discussions about the latest study cases around Experience as a Service. With a team of experts and several partners, Genesys explained its use of technology solutions to deliver Experience as a Service to improve customer service. This is done to keep partners motivated to provide the most excellent technological solutions for clients because when we work together #Unstoppable.

PhinCon greatly appreciates Genesys’ trust in giving this award. As Genesys Gold Partner, PhinCon continues to be committed to providing innovations in accordance with the company’s needs in line with Phincon’s vision to become the selected business partner for the best customer experience solutions in Indonesia and the Asia Pacific.

Send an email to [email protected] for more information about Genesys’ omnichannel contact center solution.


Leave a Reply

Your email address will not be published.

3 × two =