IT Business Analyst

IT Business Analyst

Job Descriptions
  • Assisting with the business case
  • Provide consultancy with customers to identify business challenges by eliciting requirements and to provide solution with activities leading to high value-business solutions to overcome customer’s business issues
  • Helping clients with change management activities by translating and simplifying requirements
  • Designing, testing, installing and monitoring new systems
  • Presenting solutions in written or oral reports
  • Preparing documentation and presenting progress reports to customers
  • Skilled business analysts also use requirements to drive the design or review of test cases, process change requests, and manage a project’s scope, acceptance, installation and deployment.
  • Organizing training for users and others consultants
  • Create document user requirement (eg: FSD/TSD/FDD/user training etc)
  • UI configuration for user system (eg: create roles, skill, etc)
  • Provide best practice solution for engineer
  • Proactive update continuously regarding update progress
  • Managing expectation customer
Requirements
  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;
  • Bachelor's degree preferably in Information Technology or Information System
  • Minimum 2+ years experience as Business Analyst
  • Experienced in complex business process analysis & mapping by using various kind of diagram such as Use Case, Flowchart, Sequence Diagram, etc
  • Familiar to conduct testing activities (SIT, UAT, Sanity Test, etc), including preparing the Test Scenarios
  • Strong analytical thinking, detail oriented, and able to work under minimum supervision
  • Proficient both in verbal or written communication in Bahasa Indonesia or English
  • Strong in teamwork
  • Having basic any programming languages including API
  • Experiences in telco or banking business
  • Familiar in contact center system application
  • Strong negotiation skill
  • Having experience for user system configuration
  • Quick adaptive person

Apply to join our the team