Genesys Engineer

Genesys Engineer

Job Descriptions
  • Defines objectives by analyzing user requirements; envisioning system features and functionality.
  • Install and configuration genesys application, including workflow or routing creation and IVR
  • Integrates genesys with 3rd party application such as: CTI, SFDC, CRM system, Middleware, etc
Requirements
  • Minimum Diploma in any background of education 
  • At least 2 Year(s) of working experience in the related field is required for this position
  • Fast learning
  • Have a great contact center application understanding and concept, preferably GENESYS application, or any other application such as : avaya, cisco, asterisk.
  • Expert in system engineering for Windows and Linux
  • Experience in teamworking, Verbal Communication

Apply to join our the team