Articles
Data Analytics and Data Science: What are the Differences?
An infinite amount of data are created every single day, and it is going to [...]
Omnichannel and Multichannel: What are the Differences and Which are Better?
Many people may look at omnichannel and multichannel and assume that they mean the same [...]
Benefits of Moving to a Cloud Contact Center
During Covid-19 pandemic, all consumers have started to engage with brands that provides digital services. [...]
Events
PhinCon Holds Webinar on “Restart and Rebound Your Business Now”
Several business sectors in Indonesia have been hit hard as the Covid-19 pandemic wreaks havoc on economic [...]
Supporting Business Growth in Today’s Digital Era, Phintraco Group Participates in “Indonesia Knowledge Forum VIII”
Phintraco Group participated again this year in “Indonesia Knowledge Forum VIII” held by PT Bank [...]
Driving Business Growth, PhinCon Supports Genesys to Improve Customer Experience
One of PhinCon's partners, Genesys – a leading technology company in omnichannel customer experience and [...]