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11 April 2022 Marketing Group

5 Things to Look for in a Digital Assistants

Nowadays, most people are accustomed to relying on digital assistants on smartphones in their personal lives. They turn to entertainment, ordering products, scheduling appointments, and more. Digital assistants have become a part of their daily lives. This makes them wonder how digital assistants can now affect their working lives. Can digital assistants change the way they work and make them more efficient?

What is The Digital Assistant?

Digital assistants are various types of software that can replace human work. One example of a digital assistant that can increase a company’s productivity is Robotic Process Automation (RPA). RPA is frequently used to perform complex work for humans on its own. RPA can take over and even automate many of the things that are currently done manually. However, digital assistants are not designed to take the place of humans in the company but aim to improve employment outcomes. Companies will be able to provide better service with a tight connection between employees and digital assistants. Employees will have more time to perform other more useful things. Every industry, such as telecommunications, financial services, manufacturing, hospitality, media, and transportation, has different processes. That is not easy to get a list of automation processes for specific industries and business functions. Banking institutions, financial institutions, and insurance companies process many operations every day. RPA can be used as a virtual worker in sectors that require intensive and large operations, assisting employees in working on daily and repetitive tasks.

Important Things in Digital Assistant

Then what are the things to look for in digital assistants to meet Your business needs? 

  1. Digital assistants web-based

Digital assistants must be web-based, which means that they must not require installing software on the computer. Users can use it from anywhere with an internet connection because it can be accessed through a browser. Furthermore, there are no additional charges associated with the setup and deployment procedures. This saves time and money, resulting in a higher return on investment (ROI).


  1. Digital assistants without coding

Employees can click on the URL to get started without the need for matching to build the interface. 


  1. Easy-to-use

Employees need to click on the process they want to run, and the digital assistant guides them through the steps. They can start contributing to the business and increase efficiency.


  1. Human-bot process orchestration

A distinctive feature of digital assistants is being able to engage you and your team in completing multiple processes all the time. And it can provide solutions for combining processes run by humans and bots into a single workflow and the ability to complete tasks from a single screen/interface.


  1. Runs automation within desktop and web apps

Users can run the entire process, end to end, from within Software-as-a-service (SaaS) applications, including Salesforce, Workday, Google Cloud Workspace, Excel, and others.

AARI Completes Digital Assistant System

AARI can complement the digital assistant system based on the five things to look for in digital assistants. AARI is a digital assistant that meets all these requirements, even beyond that. Automation Anywhere Robotic Interface or AARI as a tool that can automate provides a simple front-end interface for users to interact with bots and applications. The key to making digital assistants successful is collaborating with colleagues, applications, and bots in real-time.

AARI is a flexible, fast, and easy way to modernize your legacy system without any hassles as it provides an RPA-based user experience. AARI brings automation to the daily tasks of employees. With AARI, your employees can complete entire workflows from a single screen in a fraction of the time and effort used to work manually. Making company operations more efficient improves the employee and customer experience. 

Make sure your company has implemented Robotic Process Automation (RPA) to implement the Automation Anywhere Robotic Interface to increase employee productivity. If your company wants to implement automation using Automation Anywhere Robotic Interface (AARI), you can cooperate with Phintraco Consulting or PhinCon, a subsidiary of Phintraco Group that serves IT Consultants. One of the technology solutions offered by PhinCon is the Automation Anywhere Robotic Interface or AARI.


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