We all know that today’s situation is filled with uncertainty, especially at times like this. In pandemic situations, many things remain outside our control, and it has brought many unforeseen changes to businesses.  Even many companies have to stop their operations, for the unpredictable time. However, there are also many companies that seem to have the answer to overcome these uncertainty, they put technology at its core to make their business remain active and competitive.

To provide new business insights, we provide various information for you to know about the technology solutions that are a must for modern companies in order to survive and rise during times of crisis, also simultaneously open new opportunities for business.

1. Big Data Analytics

Big Data analytics is a technology solution to collect, organize and analyze large sets of data (called Big Data) to discover hidden patterns and other useful information. Big data analytics is not only for understand the information contained, it also helps companies utilize their data and use it to identify new opportunities. That, in turn, leads to smarter business moves, at present and in the future.

Now we have arrived in the era of big data. Companies can create large amount of data every day. So, it is time to an end as the focus shifts from how we collect data to processing that data in real-time. Modern companies should adopt Big Data Analytics to manage and analyze their data and get answers from it immediately, turn data into valuable insight, and give their business new opportunities to achieve higher profit.

2. Enterprise Resource Planning (ERP)

ERP (Enterprise Resource Planning) ERP is a solution to plan and manage company resources that are essential to running a business, including cash or funds, human resources, time, material and capacity. ERP centralizes business data in real-time to make it useful for future business plan. By choosing the right ERP solution, a company’s resources can be utilized optimally to generate new added value for all relevant parties. The importance of ERP far outweighs the initial cost, time and effort involved in implementation if companies choose the right solution for their operational needs.

ERP is considered as one of technology solutions that is a must for modern companies because it integrates various functions into one complete system to streamline processes and information across the entire organization such as process elimination, process simplification, and process automation.

3. Customer Relationship Management (CRM) 

Maintaining a strong customer relationship is important in running a successful business. The better the relationship, the easier it is to achieve business success and generate revenue.

To be able to survive, companies must be ready to deliver consistently quality customer experiences. How do companies stay consistent in delivering a quality customer experience? The answer is: using Customer Relationship Management (CRM).

4. API Management

API management is the process of designing, publishing, documenting and analyzing Application Programming Interface (API)  in a secure and scalable environment. By using an API management solution, a company can guarantee that their public and internal API are consumable and secure.

API Management comes a one of technology solutions that is a must for modern companies  because it is essential to digital transformation and is integral to providing seamless connections between digital assets.

When companies’ API are well managed, API will facilitate easy communication within business, both for internal and external matters. Having well managed API will make developers and partner businesses easily to access and integrate your data and resources, so that digital business ecosystem can be expanded. API management allows company to build a quicker product innovation and overall progress.

After knowing the technology solutions that are a must for modern companies, have you decided the right solutions for your companies? Or do you think that all of those solutions are needed to help you rise in the times of crisis?

To be able to compete, survive and rise in the times of crisis at times like this, you can work with a technology transformation service provider. You can trust PhinCon as a key partner to provide you solutions and services for your business.

PhinCon provides a wide range of technology solutions and services such as Big Data, ERP, CRM, API Management, RPA, Microservices, HCM, IT consulting services, and others tailored to meet your company needs. With over 12 years of experience, PhinCon has become a trusted partner for Indonesian companies to accelerate their digital transformation process, and be always committed to provide trusted and quality information and communication technology solutions by only partnering with global technology leader such as Google, Oracle, Tibco, Teradata, Genesys, Mulesoft, and more.

Gather more insights by reading the part 2 of “Technology Solutions That Are A Must For Modern Companies”. Click this link.

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