PT Phincon (Phintraco Consulting), an IT consulting company who focused as a solution provider for Customer Relationship Management (CRM) and Middleware, supported by Oracle has conducted a half day seminar with theme “Unlock Your Future Revenue – The New Chapter of Smart Selling” on 25th November 2014. This half day seminar explained about how to unlock company future revenue through new chapter of CRM solutions that can sell smarter than ever. With this new chapter of CRM enables company to know their customers with Social Relationship Management, that connected as well with social media; and how to integrate existing systems in company to another technology level that can be carried anywhere through a mobile device.
Mr. Christo Sardjono, Asean Solution Director of Oracle gave his new perspective about how to enhance customer experience and it will enhance the business. Mr. Edwin Tay, Senior Director Advanced Customer Support Asia Pacific of Oracle, has shared his experiences about a CRM excellence award winner’s journey. Ended by simulation study case from PhinCon expert team. PhinCon also celebrate 7th anniversary on the same day, 25th November 2014 and all attendees join the celebration with quizzes of selfie photo with monopod.