CRM Community held the 2nd gathering on Wednesday, 30th September 2015 in JW Marriott Hotel with “DIGITAL LEADERSHIP” as the main topic. We believe Digital Era has come and customer behavior has change. It’s really an enormous opportunity unlock customers digital behavior, by knowing the Digital World better and what impact can be generated for existing, previous and moreover future customers in this Digital Era.  And as CRM Experts, practitioners, and professionals, we should aware and be a LEADER in Digital World.


PT PhinCon together with our business partner IBM, supporting this event by offering the technology solution of CRM in digital platform.

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About more than 70 people gathered, sharing & networking as professionals, practitioners and experts in CRM, Contact Center and Digital Interaction in this event.


About CRM Community

A powerful network of experts, practitioners, and professionals who are dedicated in CRM, Contact Center and Digital. And as a forum for the exchange of information, knowledge, and innovative ideas about Customer Relationship Management, Contact Center and Digital in Indonesia.