Taking “Sharing Experiences of the best Contact Center within the Region” as the theme the Second APCCAL held in Nikko Hotel, Nusa Dua, Bali on October 21-22 2010. Not less than 10 countries and 300 people are participating in the event (Indonesia, Malaysia, Singapore, Taiwan, Thailand, Australia, Korea, Philippines, China and Hongkong). This event present the well-known speakers in Contact Center Industry from all over the world, including Indonesia.

Phintraco Technology, Mitracomm Contact Center and PhinCon are also taking part in this international contact center event. “Phintraco has one of the most attractive booth” says the committee. Besides having new knowledge about the trend in Contact Center, the team also manage to create new prospect and having new business partner for future cooperation.